Study: HR Leaders Identify Finding, Hiring Quality Employees as Top Challenge

The third annual Paychex Pulse of HR Survey shows that talent and technology are the two primary factors impacting HR leaders this year.

The report says that a tight labor market, fast-changing legislation and an increasing reliance on HR technology all play a role in how HR is evolving.

“The strategic contributions HR leaders make are bolstered by innovative technology solutions that not only dramatically reduce time spent on administrative tasks but can also provide valuable insights on their workforce and the business overall,” says Leah Machado, Paychex senior director of HR services. “With more time, information and resources, HR professionals are better positioned to successfully address the evolving, complex HR needs of both employees and the organization.”

Some highlights:

  • For the first time, attracting talent surpassed regulatory compliance as the top HR concern. More than two-thirds of HR leaders say it’s difficult to find and hire quality candidates, up from 59% last year.
  • 87% of survey respondents agree HR technology has strengthened their contribution to corporate success, up from 75% in 2018. For the first time, 100% of respondents said that they rely on HR analytics in some capacity.