Deloitte Report Explores AI and Other Technology Trends

Deloitte has released its 10th annual report on technology trends, “Tech Trends 2019: Beyond the Digital Frontier.The report explores how the convergence of new technologies with powerful technological forces is driving disruption across industries. New technologies include advanced networking, serverless computing and intelligent interfaces; and technological forces encompassing digital experiences, cognitive and cloud.

Ten years ago, when smartphones and mobile apps were gaining traction, and technologies like cloud and the Internet of Things were emerging on the scene, Deloitte released its first Tech Trends report. Some companies are only beginning to explore trends discussed in 2010, while others have advanced rapidly along the maturity curve, the Big 4 firm says.

Scott Buchholz

“The report details how organizational leadership can shape ambitions and instill a culture to sense and make sense of what tomorrow may bring. And – importantly – a path to get there from the realities of today,” says Scott Buchholz, managing director and government and public services CTO, Deloitte Consulting LLP

The report begins with a reflection on a decade of disruptive change driven by nine forces: digital experience, analytics, cloud, core modernization, cyber, business of information technology, cognitive, blockchain, and digital reality. The report explores where these forces are headed.

Deloitte’s report also covers six trends:

  • AI-fueled organizations – Leading companies are systematically deploying rapidly maturing technologies – machine learning, natural language processing, RPA and cognitive – not just to every core business process, but into products, services and the future of industries.
  • NoOps in a serverless world – We’ve reached the next stage in the evolution of cloud computing, with technical resources completely abstracted and management tasks increasingly automated. Freed from mundane responsibilities, IT talent can focus on activities that more directly support business outcomes.
  • Connectivity of tomorrow – At both macro and micro levels, technologies like 5G, mesh networks, and edge computing are expanding business’ reach. Advanced networking is driving development of new products and services and is transforming how work gets done.
  • Intelligent interfaces – Today, people interact with technology through ever-more intelligent interfaces that combine the latest in human-centered design techniques with leading-edge technologies such as computer vision, conversational voice, auditory analytics, augmented reality and virtual reality.
  • Beyond Marketing – Experience reimagined  To deliver the highly personalized, contextualized experiences that today’s customers expect, some chief marketing officers are using a new generation of marketing tools and techniques focused on personalized, contextual and dynamic experiences.
  • DevSecOps and the cyber imperative – DevSecOps fundamentally transforms cyber, security, privacy and risk management from being compliance-based activities into essential framing mindsets across the product journey.

The final chapter explores how modern businesses can navigate digital transformation – building a roadmap that incorporates the right technologies, techniques, talent and executive support.